MANAGED NEXTGEN FIREWALL

ESTABLISHED ITIL ALIGNED PROCESSES FOR MANAGING YOUR NEXTGEN FIREWALL


Processes That Enable Your Business


Effective management of firewall security policies empowers a business to protect its infrastructure, applications, sensitive data and users without compromising the flow of business processes or introducing risk to the enterprise.

CyberStash helps organizations to get on with their business by simplifying the process of firewall management. Our security engineers provide the highest level of assurance by leveraging a well-orchestrated change management process and the right tools in a manner that reduces the total cost of ownership for our clients.

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BUSINESS CONTEXT


Increasingly, information needs to be shared, both within and between on-prem, mobile and cloud-enabled applications. This momentum is driven by digital transformation and our recognition that information empowers us to remain competitive. Timely access to applications and systems is critical if business operations are to run efficiently. However, in order to reduce information security risk, that access must be authorized, adequate, restrictive and continuously monitored. Although NextGen firewalls play an important role in providing these outcomes, organizations must nevertheless utilize effective firewall management processes in order to a) reduce errors and network outages when making firewall changes and b) increase the speed and assurance level of policy design and change implementation. Furthermore, organizations must capitalize on NextGen firewall capabilities to maximize the return on their investment.

The problem of resourcing experienced security engineers coupled with the inherent complexity of managing NextGen technology tends to inhibit the efforts of organizations to truly capitalize on many of the advanced features designed to deliver value to their business. As a result, access to applications and systems is typically delayed, leading to business inefficiencies. Furthermore, to expedite the change management process, a level of access greater than required is often permitted, which places valuable information and the organization at an increased level of risk.

Organizations can consequently optimize their risks and resources by outsourcing the management of their NextGen firewalls to CyberStash as we have in place the experience, tools and processes that empower an organization to operate effectively and deliver a greater level of value for their investment.

SERVICE BENEFITS


The CyberStash NextGen Firewall Management Service delivers an end-to-end outcome for organizations seeking to either self-service, co-manage or completely outsource the effort.

Optimizes risks and resources

Optimizes risks and resources

by outsourcing effort to experienced firewall specialists

Reduces overall cost

Identifies and mitigates risky firewall rules

through rule review and analysis

Firewall policies

Unified central management of firewall policies

on-prem and in-cloud

Demonstrates compliance

Demonstrates compliance

with policies and change management

Expedites Firewall changes

Expedites firewall changes

while reducing errors and business impact

Refines and optimizes

Refines and optimizes

firewall policies efficiently

Detects and responds to threats

Detects and responds to threats

that traverse the firewall

Consolidated reporting

Consolidated reporting

providing visibility of application usage

OUR SOLUTION


Change Management

We use workflow automation to design, approve and implement changes. Changes can optionally be implemented by clients using the self-service capability of our firewall management platform.

Problem Management

Problems are managed to resolution and root cause analysis completed to feed post-incident improvement plans.

Lifecycle Management

All software and signature updates are updated as part of the service utilizing release management disciplines.

Resource Management

Firewall critical resources are monitored and capacity management provided as part of the service.

Policy Compliance

Compliance and risky-rule reports are provided as part of the service.

Policy Optimization

Policies are optimized to ensure the firewall is properly utilized and resources not misused.

Threat Management

Events generated by the firewall relating to network traffic and cyber threat, are further correlated with the CyberStash Threat Intelligence Platform, to enable cyber threat detection, investigation and incident response.

Firewall Reporting

Discover which applications are used across your enterprise and control usage based on risk and defined policies.

OUR SERVICE


The CyberStash service leverages leading technology and proven processes to capitalize the value of NextGen firewalls for its clients.

  • NIST Aligned Firewalls and Firewall Policy Management Special Publication 800-41 Revision 1 | Guidelines on Firewalls and Firewall Policy


  • DID YOU KNOW?


    Many organizations have yet to truly capitalize on the advanced protective features available in NexGen firewalls.


    The inherent complexity of NextGen firewalls and the shortage of skilled cyber security resources has meant that many organizations are unable to realize the benefits of using a NextGen firewall.


    ITIL Aligned Service Management


    Service Level Reporting

    SERVICE LEVEL REPORTING & MEETINGS
    Dashboard with Delegated Administration

    DASHBOARDS WITH DELEGATED ADMINISTRATION
    Configuration Management

    CHANGE AND CONFIGURATION MANAGEMENT
    Incident and Problem Management

    INCIDENT AND PROBLEM MANAGEMENT
    Upgrades and Release Management

    UPGRADES AND RELEASE MANAGEMENT
    Service Level Account Management

    SERVICE LEVEL ACCOUNT MANAGEMENT